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Cancellation policy

Consumers have the following right of cancellation. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside his trade, business or profession. The right of cancellation does not apply to consumers who do not belong to a member state of the European Union at the time the contract is concluded and whose sole place of residence and delivery address are outside the European Union at the time the contract is concluded.

Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods.

To exercise your right of withdrawal, you must notify us, Dr. Thomas Bohne e.K., Göttinger OP-Simulationssysteme, Robert-Bosch-Straße 11, 37154 Northeim, Telephone: (+49) (0) 55 51 / 99676-0, Fax: (+49) (0) 55 51 / 99676-20, Email: info@gos-implant.com, of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax, or email). You may use the attached sample withdrawal form for this purpose, but this is not mandatory.

To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of Cancellation

If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return the goods to us, Dr. Thomas Bohne e.K., Göttinger OP-Simulationssysteme, Robert-Bosch-Straße 11, 37154 Northeim. This deadline is met if you send the goods before the expiry of the fourteen-day period.

You will bear the direct cost of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary to check their quality, properties, and functioning.

The right of withdrawal does not apply to the following contracts:

  • Contracts for the delivery of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
  • Contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.

Wiedergabe des gesetzlichen Muster-Widerrufsformulars

(If you wish to cancel the contract, please fill out this form and return it.)

To:

Dr. Thomas Bohne e.K.
Göttingen OP-Simulationssysteme
Robert-Bosch-Straße 11
37154 Northeim
Fax: (+49) (0) 55 51 / 99676-20
Email: info@gos-implant.com

I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

Ordered on (*)/received on (*)

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only if notification is made on paper)

Date

(*) Delete as appropriate.

The Provider provides the following non-binding recommendations for handling goods during the withdrawal period and for returning goods in the event of withdrawal. The Provider expressly points out that these are purely recommendations and do not constitute a prerequisite for the effective exercise of the statutory right of withdrawal:

The customer is requested to avoid damage or contamination of the goods during the withdrawal period and, if possible, to return the goods to the Provider in their original packaging with all accessories and packaging components. If the original packaging is no longer available, please use suitable packaging to avoid transport damage.